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Support

Stuck on something, found a bug, or have an idea for Paisly? Email us and a real person will reply within 2 business days.

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paisly.support@gmail.com

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Common questions

Does Paisly connect to my bank?

No. You add accounts and transactions yourself, so Paisly never needs your bank login, card number or PIN.

Does the other person need the app to track udhar?

No. Your udhar list lives in your Paisly account and only you can see it. If you add the other person's email, you can send them a reminder when a payment is due within 3 days or overdue, up to once a week.

I forgot my password

On the sign-in screen, tap "Forgot password" and enter your email. We will send you a one-time code to set a new password.

My verification code has not arrived

Check your spam or promotions folder and wait a minute. If it is still missing, tap "Resend code". Codes expire after a short time, so use the newest one.

Which banks and wallets can I add?

Any of them. Add an account for cash, a bank or a mobile wallet and give it a name and opening balance. Common ones such as JazzCash, Easypaisa, NayaPay, SadaPay and major banks come with their logos.

How do I export my data?

Go to Settings and choose Export. You can download your transactions as a CSV file or have the file emailed to you.

Something is not working

Email us with your phone model, Android version, the app version (find it under Apps in your phone's settings) and the steps that cause the problem. A screenshot helps a lot.